With the entry into force of the new Privacy Policy (hereinafter, “Policy”), essential information is provided regarding the use that the company SHUTTLE SERVICE AUTOELEGANCE S.L (hereinafter AUTOELEGANCE), makes of your personal data.
The purpose of this Policy is to:
Ensure that you understand what personal data we collect about you.
Explain the way in which we use the personal data you share with us.
Explain your rights and options in relation to the personal data we collect and process about you and how we will protect your privacy.
We hope that this helps you understand our commitment to privacy towards you. For more information on the terms of this Policy, please contact us by email at info@autoelegance.es or by phone at 964 10 70 00.
Access, from our offices, telephone channels and from this website www.autoelegance.es (hereinafter, the “Portal”), to certain areas, services and products, content and/or resources of Autoelegance, will only be possible through prior provision, by the interested clients and users of AUTOELEGANCE (hereinafter, individually referred to as “User” and, jointly and indistinctly, as “Users”), of personal data. In these cases, the User must provide certain personal data that will be subject to automated or non-automated processing by AUTOELEGANCE as the Data Controller duly identified in the “Basic information on data protection” corresponding to each data collection, and in accordance with the purposes and conditions established in said respective Basic Information and, likewise, in accordance with the provisions of this Privacy Policy (hereinafter and interchangeably, all of this will be referred to as the “Privacy Policy” or the “Additional information on data protection”).
AUTOELEGANCE stores the data from the connection device that the User uses to access the services offered on the Portal. In this regard, when you access the Portal, the system where it is hosted automatically recognises the IP address of your device, information about your device, such as your Internet connection, your browser type, version and operating system and type of device, the day and time you logged in, logged out, and which parts of our Portal you moved through (clickstream). It is necessary for our system to know this data about your device because it has to be able to communicate with it to send you what you ask for through your browser and so you can see it on your screen. Neither our system nor we ourselves can know your personal data, such as name, address, telephone number, etc., if you have not provided them to us yourself.
The system where our Portal is hosted uses cookies to facilitate User navigation and for statistical purposes. See AUTOELEGANCE’s cookie policy (https://autoelegance.es/politica-de-cookies/).
AUTOELEGANCE expresses its commitment to comply with the current legislation regarding data protection and to respect the values and principles of transparency and loyalty.
The User expressly accepts the inclusion of the data provided through the different channels enabled for this purpose and in the forms indicated in this Privacy Policy, as well as in the corresponding and respective “Basic information on data protection”, in one or more automated or non-automated processing of personal data for which AUTOELEGANCE is the data controller.
AUTOELEGANCE reserves the right to modify, adapt or update this Privacy Policy, as well as the “Basic information on data protection”, at any time and with reasonable notice, in order to adapt it to legislative, judicial or jurisprudent changes that may affect it, as well as to industry practices. Without prejudice to the foregoing, when such modifications, alterations and/or updates involve or imply a substantial change in the processing of your personal data, you will be duly informed and, where appropriate, your consent will be obtained for the new processing.
The User declares under his/her own responsibility and guarantees that the data provided to AUTOELEGANCE are true, correct and that they belong to him/her. In this regard, it will be the obligation of the Users to keep the information and data updated so that they correspond to reality at all times. Any false or inaccurate statement that may occur as a result of the information and data provided, as well as any damage that such information may cause, will be the direct responsibility of the users.
RESPONSIBLE PARTY
OF THE PROCESSING OF YOUR DATA
Identity: Shuttle Service AutoElegance S.L
Tax ID: B-12821930
Address: C/ Carta Pobla nº 26, local C. 12200 Onda Castellón, Spain Tel:
Telephone: 964 10 70 00
Email: info@autoelegance.es
Contact DPD: info@autoelegance.es
PURPOSE OF THE PROCESSING OF YOUR DATA
AUTOELEGANCE will collect personal data through:
“CONTACT Form” on the Portal. The purpose of processing personal data will be to respond to the request for information made through our contact and opinion forms, enabled for this purpose on our Portal. Likewise, in the event that there is a User who has only completed the Contact form and is interested, having checked the box for this purpose, in receiving information about offers and news related to the company’s activity, you may communicate and send them, both by traditional and electronic means, commercial and advertising communications in this regard.
The personal data collected in the contact form will be the following:
Name (mandatory).
Email (mandatory).
“RESERVATIONS form” of the Portal. The purpose of the processing of personal data will be to respond to the request for information made through our contact and opinion forms, enabled for this purpose in our Portal. Likewise, in the event that there is a User who has only completed the Contact form and is interested, having checked the box for this purpose, in receiving information about offers and news related to the company’s activity, you may communicate and send them, both by traditional and electronic means, commercial and advertising communications in this regard.
The personal data collected in the contact form will be the following:
Name and surname (mandatory).
Email (mandatory).
Origin/destination data of the service and requested time (mandatory).
Card data to make the reservation.
The behavior and other demographic data of the users who visit the portal will be analyzed with the Google Analytics tool to perform measurements and to be able to measure the effectiveness of the Portal, without transferring or revealing this internal data to third parties.
AUTOELEGANCE undertakes to respect the confidentiality of the personal data provided by the Users and to use them in accordance with the purpose of the treatment, as well as to comply with its obligation to store them and to adopt all measures to prevent unauthorized alteration, loss, treatment or access, in accordance with the provisions of the data protection regulations. However, the User is informed that the aforementioned security measures are not unbreakable and/or invulnerable.
DATA RETENTION PERIOD
The personal data provided by Users will be retained as long as their deletion is not requested by the interested party. In the event of inactivity on your part, AUTOELEGANCE will retain the personal data provided by the User for a maximum period of five years, without prejudice to the possibility of exercising your rights under the terms indicated below.
In any case, the period of retention of the data will be determined by the mandatory period established by commercial, accounting and tax regulations or other current regulations that establish a mandatory retention period longer than the above.
LEGITIMATION FOR THE PROCESSING OF PERSONAL DATA
The legal basis or legitimation for the processing of personal data provided through the Portal is the express consent requested from the User for each of the processing purposes, the fulfillment of their highest expectations, as well as the execution of pre-contractual measures or a contract requested by the User and the legitimate interest.
TRANSFER OF DATA
Data will not be transferred to third parties, except with express authorization or legal obligation or permission.
RIGHTS IN RELATION TO THE PROCESSING OF PERSONAL DATA
The User may exercise, with respect to the data collected in the manner provided for in this Privacy Policy, the rights recognized in the data protection regulations and, in particular, the following rights: access, rectification, deletion, opposition, limitation and portability of personal data.
Interested Users have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, Users may request the limitation of the processing of their data, in which case, AUTOELEGANCE will only retain them for the purposes of the processing of their data.
compliance with legal and administrative obligations, defence of our interests and rights, as well as for the exercise or defence of claims, sanctions and liabilities.
The User will also have the possibility of revoking consent at any time for any of the treatments for which he/she has given consent, without affecting the legality of the treatment based on the consent prior to its withdrawal.
The rights referred to in the previous paragraph may be exercised by the User, duly indicating the reason for his/her claim, by means of a written and signed request addressed to AUTOELEGANCE S.L, Calle Juan Ramón Jiménez, or by sending an email to the address info@autoelegance.es . Requests sent by email must be made from the email address registered by the applicant. In any case, the User, to exercise the aforementioned rights and in order to offer guarantees of identification of the corresponding applicant, must accompany his/her request with a copy of his/her National Identity Document or, where applicable, Foreigner Identification Number, in force.
Likewise, if you consider that your data has been processed inappropriately, you have the right to file a complaint with the Spanish Data Protection Agency (C/ Jorge Juan, 6. 28001 – Madrid www.agpd.es).