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Call Us: 964 10 70 00 reservas@autoelegance.es

PRIVACY POLICY AUTOELEGANCE WEB

With the entry into force of the new Privacy Policy (hereinafter, “Policy”), essential information is provided in relation to the use that the company SHUTTLE SERVICE AUTOELEGANCE SL (hereinafter AUTOELEGANCE), makes of your personal data .

The objective of this Policy is:

  • Ensure that you understand what personal data we collect about you.
  • Explain how we use the personal data that you share with us.
  • Explain your rights and options in relation to the personal data we collect and process about you and how we will protect your privacy.

We hope this helps you understand our privacy commitment to you. For more information about the terms of this Policy, visit you can contact us through the email info@autoelegance.es or by phone 964 10 70 00.

Access, from our offices, telephone channels and from this website www.autoelegance.es/en/ (hereinafter, the “Portal”), to certain areas, services and products, content and/or resources of Autoelegance, will only be feasible through the After making AUTOELEGANCE customers and interested users available (hereinafter, it will be referred to individually as “User” and, jointly and indistinctly, as “Users”), of personal data. In these cases, the User must provide certain personal data that will be subject to automated processing or not by AUTOELEGANCE as Data Controller duly identified in the “Basic information on data protection” corresponding to each data collection, and of agreement with the purposes and conditions that are established in that respective Basic Information and, likewise, in accordance with the provisions of this Privacy Policy (hereinafter and interchangeably all of this will be called the “Privacy Policy” or the “Information additional information on data protection ”).

AUTOELEGANCE stores the data of the connection device that the User uses to access the services offered on the Portal. In this sense, when you access the Portal, the system where it is hosted automatically recognizes the IP address of your device, information about your device, such as your Internet connection, your browser type, the version and the operating system and the type device, the day and time you entered, disconnected, and why parts of our Portal you have moved (clickstream). It is necessary for our system to know this data from your device because it has to be able to communicate with it to send you what you request through your browser and to be able to see it on your screen. Neither our system nor we ourselves can know your personal data, such as name, address, telephone, etc., if you have not provided it to us.

The system where our Portal is hosted uses cookies to facilitate User navigation and for statistical purposes. See the AUTOELEGANCE cookie policy (https://autoelegance.es/en/cookies-policy/).

AUTOELEGANCE expresses its commitment to comply with current legislation at all times in terms of data protection and respect the values and principles of transparency and loyalty.

The User expressly accepts the inclusion of the data provided through the different channels enabled for this purpose and in the ways indicated in this Privacy Policy, as well as in the corresponding and respective “Basic information on data protection”, in one or more treatments, automated or not, of personal data for which AUTOELEGANCE is responsible for the treatment.

AUTOELEGANCE reserves the right to modify, adapt or update this Privacy Policy, as well as the “Basic information on data protection”, at any time and with reasonable notice, in order to adapt it to legislative, judicial or jurisprudential changes. that may affect it, as well as industry practices. Without prejudice to the foregoing, when said modifications, alterations and/or updates entail or imply a substantial change in the processing of your personal data, you will be duly informed and, where appropriate, your consent for the new treatment will be obtained.

The User declares under his responsibility and guarantees that the data provided to AUTOELEGANCE are true, correct and that they belong to him. In this sense, it will be the obligation of the Users to keep the information and data updated in such a way that they correspond to reality at all times. Any false or inaccurate statement that occurs as a result of the information and data shown, as well as the damages that such information may cause, will be the direct responsibility of the users.

RESPONSIBLE FOR THE TREATMENT OF YOUR DATA

Identity: Shuttle Service AutoElegance S.L

C.I.F.:  B-12821930

Direction: St, Carta Pobla nº 26, local C. 12200 Onda Castellón, España Telf:

Telephone: 964 10 70 00

Email: info@autoelegance.es

Contact DPD:  info@autoelegance.es

PURPOSE OF THE PROCESSING OF YOUR DATA

AUTOELEGANCE, will collect personal data through:

“CONTACT Form” of the Portal. The purpose of the processing of personal data will be to respond to the request for information made through our contact and opinion forms, enabled for this purpose on our Portal. Likewise, in the event that there is a User who has completed only the Contact form and is interested, having marked the box for this purpose, in receiving information about offers and news related to the activity of the company, they may communicate and send them , both by traditional and electronic means, commercial and advertising communications in this regard.

The personal data that is collected in the contact form will be the following:

Name (required).

Email (required).

“BOOKING Form” of the Portal. The purpose of the processing of personal data will be to respond to the request for information made through our contact and opinion forms, enabled for this purpose on our Portal. Likewise, in the event that there is a User who has completed only the Contact form and is interested, having marked the box for this purpose, in receiving information about offers and news related to the activity of the company, they may communicate and send them , both by traditional and electronic means, commercial and advertising communications in this regard.

The personal data collected in the contact form will be the following:

Name and surname (required).

Email (required).

Data of origin / destination of the service and requested schedule (mandatory).

Card details to make the reservation.

The behavior and other demographic data of the users who visit the portal will be analyzed with the Google Analytics tool to perform measurements and to be able to measure the effectiveness of the Portal, without giving or revealing these internal data to third parties.

AUTOELEGANCE undertakes to respect the confidentiality of the personal data provided by Users and to use them in accordance with the purpose of the treatment, as well as to comply with its obligation to save them and to adopt all measures to avoid alteration, loss, treatment or access unauthorized, in accordance with the provisions of the data protection regulations. However, the User is informed that the aforementioned security measures are not unbreakable and/or invulnerable.

TIME OF CONSERVATION OF YOUR DATA

The personal data provided by the Users will be kept as long as the deletion is not requested by the interested party. In the event of inactivity on their part, AUTOELEGANCE will keep the personal data provided by the User for a maximum period of five years, without prejudice to the possibility of exercising their rights in the terms indicated below.

In any case, the data conservation period will be determined by the mandatory period set by commercial, accounting and tax regulations or other regulations in force that establish a mandatory conservation period greater than the previous ones.

LEGITIMATION FOR THE PROCESSING OF PERSONAL DATA

The legal basis or legitimacy for the processing of personal data provided through the Portal is the express consent requested from the User for each of the purposes of treatment, the fulfillment of their lofty expectations, as well as the execution of pre-contractual measures or a contract requested by the User and the legitimate interest.

DATA TRANSFER

No data will be transferred to third parties, except for express authorization or legal obligation or permission.

RIGHTS IN RELATION TO THE PROCESSING OF PERSONAL DATA

The User may exercise, with respect to the data collected in the manner provided in this Privacy Policy, the rights recognized in the data protection regulations and, in particular, the following rights, access, rectification, deletion, opposition, limitation and portability of personal data.

Interested Users have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, Users may request the limitation of the processing of their data, in which case, AUTOELEGANCE will only keep them for the fulfillment of legal and administrative obligations, defense of our interests and rights, as well as for the exercise or defense of claims. , sanctions and responsibilities.

The User, likewise, will have the possibility to revoke consent at any time for any of the treatments for which they have given consent, without affecting the legality of the treatment based on the consent prior to its withdrawal.

The rights referred to in the previous paragraph may be exercised by the User, duly indicating the reason for their claim, by means of a written and signed request addressed to AUTOELEGANCE SL, St. Juan Ramón Jiménez, or by sending an email to the address info@autoelegance.es. Applications sent by email must be made from the email address registered by the applicant. In any case, the User, in order to exercise the aforementioned rights and in order to offer guarantees of identification of the corresponding applicant, must accompany their request with a copy of their National Identity Document or, where appropriate, Foreigners Identification Number, in force .

Likewise, if you consider that your data has been improperly processed, you will have the right to file a claim with the Spanish Agency for Data Protection (St. Jorge Juan, 6. 28001 – Madrid www.agpd.es).